Nondiscrimination Notice and Language Assistance Services

Pontchartrain Cancer Center complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex. Pontchartrain Cancer Center does not exclude people or treat them differently because of race, color, national origin, age, disability, or sex.

Pontchartrain Cancer Center:

Provides free aids and services to people with disabilities to communicate effectively with us, such as:

  • qualified sign language interpreters, video remote interpreting or other aids for hearing impaired individuals
  • written information in multiple formats including large print, audio, accessible electronic formats, or other formats for visually impaired individuals

Provides free language services to people whose primary language is not English, such as:

  • qualified interpreters or a language line
  • information written in other languages

If you need these services, contact Kathy Oubre at 985-875-1202 or via e-mail at kathy@pcclouisiana.com

If you believe that Pontchartrain Cancer Center has failed to provide these services or discriminated in another way on the basis of race, color, national origin, age, disability, or sex, you can file a grievance by mail, fax or email:

Mail:

Kathy Oubre
Pontchartrain Cancer Center
120 Lakeview Circle
Covington, LA 70433

Fax:

Attention: Kathy Oubre
Fax Number: 985-875-1205

E-Mail:

Attention: Kathy Oubre
E-Mail: kathy@pcclouisiana.com

You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights, electronically through the Office for Civil Rights Complaint Portal, available at https://ocrportal.hhs.gov/ocr/portal/lobby.jsf

By mail or phone at: 

U.S. Department of Health and Human Services
200 Independence Avenue, SW Room 509F, HHH Building
Washington, D.C. 20201
1-800-368-1019
800-537-7697 (TDD) 

Complaint forms are available at http://www.hhs.gov/ocr/office/file/index.html

Spanish: ATENCIÓN: si habla español, tiene a su disposición servicios gratuitos de asistencia lingüística. Llame al 1-985-875-1202.

French: ATTENTION : Si vous parlez français, des services d'aide linguistique vous sont proposés gratuitement. Appelez le 1-985-875-1202.

Vietnamese: CHÚ Ý: Nếu bạn nói Tiếng Việt, có các dịch vụ hỗ trợ ngôn ngữ miễn phí dành cho bạn. Gọi số 1-985-875-1202.

Chinese: 注意：如果您使用繁體中文，您可以免費獲得語言援助服務。請致電 1-985-875-1202.

Arabic: ملحوظة: إذا كنت تتحدث اذكر اللغة، فإن خدمات المساعدة اللغوية تتوافر لك بالمجان. اتصل برقم 1-985-875-1202.

Tagalog: PAUNAWA: Kung nagsasalita ka ng Tagalog, maaari kang gumamit ng mga serbisyo ng tulong sa wika nang walang bayad. Tumawag sa 1-985-875-1202.

Korean: 주의: 한국어를 사용하시는 경우, 언어 지원 서비스를 무료로 이용하실 수 있습니다. 1-985-875-1202  번으로 전화해 주십시오.

Portuguese: ATENÇÃO: Se fala português, encontram-se disponíveis serviços linguísticos, grátis. Ligue para 1-985-875-1202.

Laotian: ໂປດຊາບ: ຖ້າວ່າ ທ່ານເວົ້າພາສາ ລາວ, ການບໍລິການຊ່ວຍເຫຼືອດ້ານພາສາ, ໂດຍບໍ່ເສັຽຄ່າ, ແມ່ນມີພ້ອມໃຫ້ທ່ານ. ໂທຣ 1-985-875-1202

Japanese: 注意事項：日本語を話される場合、無料の言語支援をご利用いただけます。 1-985-875-1202  まで、お電話にてご連絡ください。

Urdu: خبردار: اگر آپ اردو بولتے ہیں، تو آپ کو زبان کی مدد کی خدمات مفت میں دستیاب ہیں ۔ کال کریں1-985-875-1202.

German: ACHTUNG: Wenn Sie Deutsch sprechen, stehen Ihnen kostenlos sprachliche Hilfsdienstleistungen zur Verfügung. Rufnummer: 1-985-875-1202.

Persian (Farsi):  توجه: اگر به زبان فارسی گفتگو می کنید، تسهیلات زبانی بصورت رایگان برای شما فراهم می باشد. با1-985-875-1202
تماس بگیرید.

Russian: ВНИМАНИЕ: Если вы говорите на русском языке, то вам доступны бесплатные услуги перевода. Звоните 1-985-875-1202.

Thai: เรียน: ถ้าคุณพูดภาษาไทยคุณสามารถใช้บริการช่วยเหลือทางภาษาได้ฟรี โทร 1-985-875-1202.